Why did NYCEDC create the NYC Fiber Access program?
Who is eligible to enter the competition?
Can I enter more than one application?
Will ConnectNYC cover fiber construction to my business from another ISP?
Where can I learn more about whether or not my business needs fiber?
Do I have to sign a service contract in order to get a fiber construction?
How is service contract pricing determined and why is it more expensive than cable?
Do I need a lease? What if I’m planning on moving from my current location?
What if I’m a tenant at a coworking space? Can I still apply for the ConnectNYC Fiber Access Program?
Will the fiber wiring be constructed to my building or to my office?
Can I reach out to the participating ISPs directly about this program?
How do I know if my organization is in an Industrial Business Zone (IBZ)?
How do I know which ISP offers coverage in my area?
Why does my landlord need to sign a Point of Entry Agreement?
How will the fiber build-out recipients be chosen?
I entered my application. When will I hear from an ISP?
How will the funding be received?
When will my build-out happen?
How to Enter
How do I follow the program and get updates?
Who can I contact if I have questions about the NYC Fiber Access program?

Why did NYCEDC create the NYC Fiber Access program?

New York City is committed to helping NYC businesses grow and prosper. Many of the businesses driving growth in the 21st century require access to reliable, high-speed broadband. Through ConnectNYC, New York City and leading ISPs are investing in the city’s future as a leader in connectivity and technology.

Who is eligible to enter the program?

The ConnectNYC Fiber Access program is open to corporations (including not-for-profit corporations and other nonprofit organizations), limited liability companies, partnerships, and other legal entities that, at the time of entry are incorporated, have been duly organized, and validly exist; lease, sublease, or own an office location in New York City; conduct business at their office location in New York City; and have fewer than 500 total employees at all locations (including outside of New York City). Eligible entities must be willing to commit to at least one year of dedicated internet service with a participating ISP if selected.

Can I enter more than one application?

You may only enter one application per organization location. If your organization has multiple locations in New York City, you may enter an application for each location individually.

Will ConnectNYC cover fiber construction to my business from another ISP?

No, the ConnectNYC Fiber Access program will only cover the fiber wiring construction costs for those ISPs listed on the Participating Providers page.

Where can I learn more about whether or not my business needs fiber?

To find out if your business could benefit from fiber, check out “Does your business need fiber” section on the Resources page.

Do I have to sign a service contract in order to get a fiber construction?

Yes, you must sign a service contract for at least one year with a participating ISP in order to qualify for a free fiber construction.

Can I sign a service contract for more than one year?

Signing a multi-year service contract with a participating ISP may result in a lower monthly rate. As long as you’ve signed at least a one-year fiber service contract with a participating ISP, you will remain eligible for the ConnectNYC Fiber Access program.

How is service contract pricing determined and why is it more expensive than cable?

Dedicated fiber lines are able to transmit data at speeds that are up to 100 times faster than cable service. Fiber service contracts are negotiated on a case-by-case basis depending on the needs of the applicant and the ISP. The pricing of contracts for dedicated fiber service depends on a variety of factors including but not limited to, the level of bandwidth required for your business needs and the length of your service contract. Quotes for dedicated fiber service may exceed $1,000 per month depending on the level of service required and the length of the contract period. To find out if fiber service is a good fit for your business, check out the internet usage charge on the Resources page.

The applying businesses are in charge of negotiating their rates with the participating ISPs for their area. NYCEDC and ChallengePost are not able to assist in these negotiations. For a basic overview participating providers and their service offerings, please visit the Participating Providers page. Rates negotiated through the ConnectNYC Fiber Access program will not include any construction costs.

Do I need a lease? What if I’m planning on moving from my current location?

You must have a valid lease for the building you’re applying for. If you’re planning to move to a new location and already have a lease for the new location you may apply for that location.

What if I’m a tenant at a coworking space? Can I still apply for the ConnectNYC Fiber Access Program?

If you are a tenant in a coworking space you are not eligible for the ConnectNYC Fiber Access Program. However, the owners/managers of the coworking space may apply.

Will the fiber wiring be constructed to my building or to my office?

Companies that sign a minimum of a one year service contract for dedicated fiber service will receive fiber directly to their office space.

Can I reach out to the participating ISPs directly about this program?

Yes. Please visit the Participating Providers page for the contact information for each of the participating internet service providers.

How do I know if my organization is in an Industrial Business Zone (IBZ)?

To find out if your organization falls within and IBZ, look at the IBZ boundary documents provided by NYCEDC.

How do I know which ISP offers coverage in my area?

For a list of participating ISPs and their coverage areas check out the Participating Providers page.

Why does my landlord need to sign a Point of Entry Agreement?

Participating ISPs will need access to the building to install fiber and maintain equipment needed to provide fiber internet service. You are not required to submit a signed Point of Entry agreement with your application to be eligible for the ConnectNYC Fiber Access program. However, your landlord will need to sign a Point of Entry agreement resembling the provided template prior to your service contract being signed. You must sign a service contract for at least one year with a participating ISP in order to qualify for a free fiber construction.

How will the fiber build-out recipients be chosen?

All applications will be reviewed for completeness, appropriateness, and eligibility.

Once your application has been deemed eligibile, NYCEDC will share the contact information provided in the submitted application with the participating ISPs. A panel will then review your application for approval based on the potential impact of fiber on your business and the feasibility of fiber construction to your building. Applicants will be notified of their approval status once the review is completed.

Upon approval, at least one ISP serving your geographic area will contact you to survey your business and negotiate a service agreement (including a price proposal, and excluding both upfront or amortized installation and construction costs.) You must sign a service contract for at least one year with a participating ISP in order to qualify for a free fiber construction.

Applications will be accepted on a first come, first serve basis until December 12. The program covers the cost of construction only. Applicants are responsible for monthly service fees at negotiated market rates.

I entered my application. When will I hear from an ISP?

You will be contacted within 30 days of your submission to confirm your eligibility for the program. Once your application has been deemed eligibile, NYCEDC will share your contact information with participating ISP serving your geographic location.

If your application is approved, at least one ISP serving your geographic area will contact you within 60 days of your being approved by NYCEDC to survey your business and negotiate a service agreement. Service agreements negotiated through ConnectNYC exclude construction fees typically amortized over the life of the contract.

You must sign a service contract for at least one year with a participating ISP in order to qualify for a free fiber construction.

How will the funding be received?

The costs of construction and installation of the fiber build-out will be absorbed by the participating ISPs. No money will exchange hands between the submitters and NYCEDC.

When will my build-out happen?

The actual build-out date for a business is dependent on a number of factors including, the date of your application is submitted, the date your application is approved, and the date your business signs a service agreement with a participating ISP. Once an agreement has been signed your ISP should be able to give you an approximate construction date. In most cases, construction of fiber to your business will occur within 3 months of signing a service contract.

What will NYCEDC and ChallengePost do with my submission?

NYCEDC and ChallengePost will have the right to publicly display on the program website the name, description, image(s), and website included with your application. All other fields included in your application will be viewable only by NYCEDC and ChallengePost. NYCEDC and ChallengePost will also be allowed to publicize your name on the program website and elsewhere in connection with the program, once program recipients are announced and for 36 months after its conclusion. Additionally, NYCEDC may share your business name, contact information, landlord contact information, and location with participating ISPs. For more information on publicity rights, please see the Official Rules.

How do I follow the program and get updates?

When you register for the program, you’ll automatically be signed up to receive updates regarding the challenge. Follow us on Twitter at @ChallengePost or join the conversation with #ConnectNYC

Who can I contact if I have questions about the NYC Fiber Access program?

Email Support@ChallengePost.com